Effective date: Apr 5,2023
DomoAI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered services, website, and mobile applications (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
Account Information: When you create an account, we collect your email address, username, and any profile information you choose to provide.
User Content: We collect and process the content you upload, create, or share through our Service, including images, videos, text, and other media files.
Communication Data: We collect information when you contact us, including your messages, feedback, and support requests.
Payment Information: If you make purchases, we collect billing information through secure third-party payment processors.
Usage Data: We collect information about how you interact with our Service, including features used, content created, and time spent on the platform.
Device Information: We collect information about your device, including IP address, browser type, operating system, device identifiers, and mobile network information.
Log Data: Our servers automatically record information when you use our Service, including access times, pages viewed, and system activity.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect usage information.
Social Media: If you connect your social media accounts, we may collect information from those platforms in accordance with your privacy settings.
Third-Party Services: We may receive information from business partners, analytics providers, and other third-party services we use to operate our platform.
- Provide, maintain, and improve our AI services and features
- Process your content using our AI models to generate requested outputs
- Personalize your experience and provide relevant recommendations
- Develop new features and enhance existing functionality
- Respond to your inquiries, comments, and support requests
- Send you technical notices, updates, and administrative communications
- Provide customer service and technical support
- Process payments and manage your account
- Prevent fraud, abuse, and security threats
- Comply with legal obligations and enforce our terms of service
- Conduct analytics and research to improve our services
- Send you promotional communications (with your consent where required)
- Analyze user behavior to improve our marketing efforts
- Provide targeted advertisements and content
Your uploaded content is processed by our AI models to provide the requested services. This processing may involve:
- Analyzing and understanding your input content
- Generating AI-powered outputs based on your requests
- Temporary storage of content during processing
We may use aggregated and anonymized data from user interactions to improve our AI models and services. Individual user content is not used for training without explicit consent, except in anonymized and aggregated form that cannot be traced back to individual users.
Anonymized and aggregated usage patterns may be retained indefinitely for research and development purposes, while personal identifiers are removed or pseudonymized.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our Service, including:
- Cloud hosting and storage providers
- Payment processors
- Analytics and marketing services
- Customer support platforms
We may disclose your information if required to do so by law or in response to:
- Valid legal requests from government authorities
- Court orders, subpoenas, or other legal processes
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.
We may share your information with your explicit consent or at your direction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication protocols
- Employee training on data protection practices
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
Correction and Updates
- Correct inaccurate or incomplete information
- Update your account information and preferences
Deletion and Erasure
- Request deletion of your personal information
- Close your account and remove associated data
Processing Restrictions
- Object to certain processing activities
- Restrict processing in specific circumstances
- Withdraw consent where processing is based on consent
Communication Preferences
- Opt out of marketing communications
- Manage notification settings
- Control cookie preferences
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
- Account Information: Retained while your account is active and for a reasonable period after account closure
- User Content: Retained according to your account settings and applicable legal requirements
- Usage Data: Typically retained for up to 2 years for analytics purposes
- Legal Compliance: Retained as required by applicable laws and regulations
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Other legally recognized transfer mechanisms
Our Service is not intended for children under the age of 18 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
Our Service may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing in-app notifications
Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: domoaiofficial@gmail.com
Address: 60 Paya Lebar Road, #11-53, Paya Lebar Square, Singapore (409051)
For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.
